Store Policy
Customer Care
At Mayberry Zen Gardens, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return or exchange within 30 days of delivery. To initiate a return or exchange, please contact our customer service team through mayberryzengardens@gmail.com and we will reach back to you within 48 business hours. Please note that requested customized and personalized projects/items are not eligible for returns or exchanges. Click here for details.
Return & Exchange Policy
At Mayberry Zen Gardens, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return or exchange within 30 days of delivery. To initiate a return or exchange, please contact our customer service team through mayberryzengardens@gmail.com and we will reach back to you within 48 business hours. Please note that requested customized and personalized projects/items are not eligible for returns or exchanges. Click here for details.
Shipping Policy
Domestic orders over $30 ship free, with processing in 1-3 business days and delivery in 2-5 days (holidays may add time). International orders over $100 qualify for free shipping, with delivery times from 3-12 days depending on location. We use trusted carriers and provide tracking on all shipments. Customers are responsible for customs fees on international orders. Shipping times can vary during peak seasons or due to customs delays. Click here for details.
Terms & Conditions
By using our site and purchasing from Mayberry Zen Gardens, you agree to our policies. We strive to provide accurate product descriptions and secure payment processing. Orders may be declined or canceled in cases of suspected fraud. We are not liable for damages arising from product use or website access. Terms may change, so please review updates regularly. Click here for details.
Privacy Policy
Your privacy matters to us. We collect and protect your personal data to process orders and improve your experience. We do not sell your information to third parties. Our site uses cookies for functionality and analytics. You have rights regarding your data, and we comply with applicable privacy laws to keep your information safe. Click here for details.